Leading with Integrity

 
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“Personal and moral integrity is one of our basic fundamentals and it has to start with each of us.”
Sam Walton
Download the Statement of Ethics
A Message from Our Chief Executive Officer
Doug McMillon, CEO

Our unique culture drives our purpose of saving people money so they can live better, and the foundation of that culture is our commitment to operating with integrity. Even as we change to meet the needs of our customers, Walmart will stay true to the values, beliefs and behaviors that have guided us for the last 50 years.

 

Regardless of where you are in our global company, this Statement of Ethics is your guide to exemplifying integrity as a Walmart associate. It’s a daily resource for helping you make honest, fair and objective decisions while operating in compliance with all laws and our policies.

 

Through your ethical behavior and willingness to speak up for the highest standards, we earn and keep the trust of our customers, each other and our local communities. We believe in everyday low cost and everyday low prices, but only if accomplished through your everyday integrity.

 

Thank you for your commitment to our Statement of Ethics. It means more than making ethical decisions; it demonstrates you care about Walmart, our reputation and our customers.

 

 

Doug McMillon, CEO

 

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Global Policies and Local Laws

Each business organization Walmart operates is expected to have a complete set of policies providing guidance to associates for whatever country they are working in. Walmart also publishes several “global policies,” which are designed to give associates a set of rules that are the same for all locations. This Statement of Ethics is an example of a global policy.


If any part of this Statement of Ethics goes against local policies or laws, then the local policy or law must always be followed. It’s our responsibility to know all of the local laws and policies that might affect our area of business. If you’re not sure about any local laws or policies, please talk to your manager, the Walmart in-country Legal Department, or the Global Ethics Office.

If you’re not sure about any local laws or policies, please talk to your manager, the Walmart in-country Legal Department, or the Global Ethics Office.


Some local laws, practices, or even local customs could be more relaxed than our Statement of Ethics. If you find yourself in this kind of situation, you should always rely on our Statement of Ethics.


Using the Statement of Ethics

This Statement of Ethics is going to introduce you to the types of attitudes and conduct that create an honest, fair, and legal workplace. You’re going to learn how to recognize situations that might come up on your job that could be a violation of our company ethics. Plus, you’ll learn what to do if you have any questions or concerns about what is correct and ethical conduct. Our 3 Basic Beliefs and Guiding Principles at the beginning of this Statement of Ethics will give you a general idea of correct company ethics. But, remember no guide or manual can give you a complete set of rules. So, in the end, we all must trust our own good judgment of right and wrong.


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How the Statement of Ethics is Organized

  • Inside the front cover is a letter from Doug McMillon, our president and CEO of Walmart Stores, Inc. He points out how important it is for all of us to follow our Statement of Ethics, and how important it is to report anything we feel might be a violation of those ethics.

  • On the next page are our Guiding Principles. These are a good starting point as a set of guidelines for ethical behavior.

  • The Introduction section explains that it’s your responsibility to comply with our Statement of Ethics and to report what you feel might be any violation of policy or law.

  • The section Raising Concerns & Speaking Up tells you how to request an opinion before you take action and how to report what you think might be a violation of ethics, including a way to make a report in private and without giving your name.

  • This guide gives you an overview of many policies. Some commonly asked questions are included to help explain each policy better. There are also examples of how this Statement of Ethics and other Walmart policies apply in all countries.