Striving for excellence means operating our business with high integrity, and avoiding
deceptive, dishonest, or fraudulent activities. Fraudulent actions are not only
unethical, but may also be a violation of law. You should manage your particular
area of business with as much transparency as possible. You should encourage a work
environment that supports the contributions of your associates, and is based on
our company’s values and ethics. Acts of fraud or dishonesty are more likely to
occur in environments with insufficient controls and unrealistic expectations. In
order to maintain excellence in our operations, you should encourage transparency,
honesty, and realistic expectations.
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Q & A
My manager told me to markdown several items to zero but leave
them on the shelves to sell because it will, “help our inventory.” Is this ok?
Not only is this dishonest, but it could also affect the store’s profitability.
If you’re being instructed to do this, contact management through the Open Door
process, Human Resources, or the Global Ethics Office.
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